Vice President, Client Success
LearnLux(8 days ago)
About this role
The Vice President of Client Success at LearnLux will lead and scale the post-sale customer function, owning retention, expansion, and long-term customer value. This executive role is responsible for building and mentoring the Client Success organization and setting the vision, structure, and operating rhythm for how the company engages with customers. The position is remote within the U.S. and reports to the CEO.
Required Skills
- Customer Success
- Team Leadership
- Retention
- Account Management
- Executive Engagement
- Cross-Functional Collaboration
- Onboarding
- Process Improvement
- Strategic Planning
- Data-Driven
About LearnLux
learnlux.comLearnLux is an employer-focused financial wellbeing platform that delivers personalized financial education, planning tools, and coaching to help employees build and maintain financial plans. Its product combines interactive learning, budgeting and retirement planning tools, and guided resources for debt, student loans, and benefits optimization. Employers and benefits teams use LearnLux to integrate financial wellness into their programs, drive employee engagement, and access analytics that measure outcomes like stress reduction, savings behavior, and retention.
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