Vice President of Client Experience

Scorpion Enterprises, LLC

20 hours ago

Remote

Full Time

Executive

2 applicants

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About this role

At Scorpion, the Client Experience Vice President will shape and enhance the overall client journey, ensuring a high level of trust, satisfaction, and loyalty. The role involves leading a team to develop strategies, standards, and systems that improve client interactions and outcomes.

Skills

Qualifications

Bachelor’s degree in Business, Marketing, Communications, Organizational Leadership, Human Centered Design, Psychology, or related field10+ years of experience leading client experience or customer lifecycle strategy5+ years of leading and developing client experience teams

About Scorpion Enterprises, LLC

scorpion.co

Industries

Technology, Consulting, Media

Scorpion is a digital marketing and software company that helps local businesses — particularly home services, legal practices, and franchise brands — drive more clients, revenue, and profit. It offers an integrated platform and managed services including website design, SEO, paid media, local listings, reputation management, and CRM/practice-management tools to convert leads into customers. Scorpion emphasizes data-driven strategies, proprietary technology, and measurable ROI tailored for multi-location and professional-service operators. Clients choose Scorpion for its end-to-end marketing stack combined with hands-on account teams that execute local growth programs.