Vice President of Client Experience

Scorpion Enterprises, LLC

17 hours ago

Remote

Full Time

Executive

1 applicant

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About this role

The Vice President of Client Experience at Scorpion will lead efforts to enhance client interactions and satisfaction across all touchpoints, ensuring consistent and strategic improvements in the client journey. This role involves shaping experience standards, fostering collaboration across teams, and translating client insights into actionable initiatives.

Skills

Qualifications

Bachelor’s degree in Business, Marketing, Communications, Organizational Leadership, Human Centered Design, Psychology, or a related field10+ years of experience leading client experience or customer lifecycle strategy within complex, cross functional organizations5+ years of experience leading and developing high performing CX focused teams within complex organizations

About Scorpion Enterprises, LLC

scorpion.co

Industries

Technology, Consulting, Media

Scorpion is a digital marketing and software company that helps local businesses — particularly home services, legal practices, and franchise brands — drive more clients, revenue, and profit. It offers an integrated platform and managed services including website design, SEO, paid media, local listings, reputation management, and CRM/practice-management tools to convert leads into customers. Scorpion emphasizes data-driven strategies, proprietary technology, and measurable ROI tailored for multi-location and professional-service operators. Clients choose Scorpion for its end-to-end marketing stack combined with hands-on account teams that execute local growth programs.