Vice President of Member Services
Rsecoop
About this role
A Vice President of Member Services leads member-facing operations for a cooperative, ensuring exceptional member experiences and aligning services with the cooperative's mission and strategic goals. The role involves overseeing customer service, billing, marketing, and community engagement while maintaining service quality and member satisfaction.
Skills
Qualifications
About Rsecoop
rse.coopRushShelby Energy is a member-owned electric distribution cooperative serving customers in Rush and Shelby counties in Indiana. It provides retail electric service plus online account management (billing, SmartHub), outage reporting, rebates, and community programs like RoundUp. The co-op partners with regional generation and transmission providers to deliver reliable power and focuses on local customer service, energy efficiency, and community stewardship.
About Rsecoop
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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