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Virtualization Backup Engineer (Italian Speaker) at Veeam Software - ApplyBlast

Virtualization Backup Engineer (Italian Speaker)

Veeam Software

5 months ago

3.7 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Technical Customer Support Engineer with expertise in Veeam Backup and Replication, providing technical assistance to IT professionals, troubleshooting issues, and documenting customer interactions.

Responsibilities

Performing troubleshooting and analysis, including log file investigation
Acting as a technical focal point in relationships to fellow IT Professionals
Taking ownership of the customer problem or issue from the beginning of a support case through resolution
Documenting of all customer interactions accurately and within SLA in our CRM tool

Skills

Qualifications

Fluent in English (reading/writing/speaking)Advanced user/administrator level in Windows Server, Windows 10/11Practical knowledge of TCP/IP, networking, and firewalls

About Veeam Software

veeam.com

Headquarters

Kirkland, Washington, United States

Company Size

5001-10000 employees

Founded

2006

View Profile

Veeam Software provides data resilience, security, and AI trust solutions for enterprises operating across cloud, SaaS, Kubernetes, on-premises, and hybrid environments. Its platform spans backup and recovery, ransomware protection, Data Security Posture Management (DSPM), AI governance, and cyber extortion response through its Coveware division. Founded in 2006 and headquartered in Baar, Switzerland, Veeam is recognized as a leader in data protection and data resilience by Gartner and Forrester.