VOC Insights & Project Manager
QGenda
About this role
The Insights & Project Manager (VOC) at QGenda is the primary analytical resource for the Customer Listening team, responsible for the end-to-end data pipeline of voice-of-customer programs. This role transforms customer feedback into strategic, data-driven recommendations and partners with cross-functional leaders to ensure insights inform business decisions. The position also operationalizes VOC programs and works closely with the Head of Customer Listening to elevate VOC impact across the organization.
Skills
About QGenda
qgenda.comQGenda is a cloud-based healthcare workforce management platform focused on physician scheduling and staff optimization for hospitals and health systems. Its software centralizes scheduling, automated shift assignments, time & attendance, and analytics to improve clinician engagement, staffing efficiency, and labor-cost control. The platform integrates with payroll, HR, and clinical systems to streamline operations and reporting. Healthcare organizations use QGenda for its automation, advanced scheduling rules, and analytics tailored to clinical workforce needs.
Recent company news
Business WireQGenda Announces Acquisition of New Innovations
Jul 9, 2025
PR NewswireHEARST AGREES TO ACQUIRE QGENDA, A LEADER IN HEALTHCARE WORKFORCE MANAGEMENT SOLUTIONS
Aug 12, 2024
The Wall Street JournalFrancisco Partners to Sell QGenda to Hearst in a More Than $2 Billion Exit
Aug 12, 2024
HypepotamusHealthTech QGenda Acquires OpenTempo to Boost Provider Workflow Platform
Jul 2, 2019
Modern Healthcare NewsFrancisco Partners to sell QGenda to Hearst Health
Aug 13, 2024
About QGenda
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for QGenda.
Salary
$86k – $115k
per year