SMA Support Services
This role focuses on managing the end-to-end onboarding process for agency and reseller partners onto a white-label Voice AI platform, ensuring successful integration and go-live. The specialist will configure custom domains, CRM connections, and telephony services while training partners on platform usage and best practices. The position requires strong technical skills in API integrations, automation tools, and project management to deliver a seamless client experience.
Headquarters
Andover, Minnesota, United States
Company Size
201-500 employees
Founded
2019
SMA Support Services is a back-office outsourcing firm that provides answering services, call center support, virtual assistants, bookkeeping, accounting, and other administrative services tailored for roofers and contractors. They position themselves as an industry-focused partner that handles customer calls and financial/admin tasks so contractors can focus on field work and growth. SMA emphasizes personalized service and measurable results for small- to mid-sized contracting businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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