Voice Engineer (Genesys Platform)
Lexmark
About this role
Lexmark is seeking a skilled and customer-focused Voice Engineer with expertise in the Genesys platform to join their operational support team. This role involves providing technical support to both internal and external customers, resolving complex issues, and ensuring optimal performance of contact center systems. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a commitment to delivering high-quality support services.
Skills
Qualifications
About Lexmark
lexmark.comLexmark, now part of Xerox, creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value.
Recent company news
Xerox NewsroomXerox and Lexmark Recognized as Sustainability Leaders in Quocirca 2025 Report
Dec 16, 2025
WKYTMore layoffs confirmed as Xerox continues merger with Lexmark
4 weeks ago
The Cannata Report -Xerox Expands Unified Market Approach with Broader A3 Portfolio Following Lexmark Acquisition
1 week ago
Lexington Herald Leader22 acres of Lexmark Lexington’s campus sold for $6.3 million
1 month ago
WHEC.comXerox set to reduce its workforce after acquiring the company Lexmark
Oct 17, 2025
About Lexmark
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Lexmark.
Salary
$82k – $109k
per year