VoIP Operations Engineer (Mid-Level)
SingleComm
About this role
The VoIP Operations Engineer role involves operating and scaling a carrier-grade voice platform, working with VoIP technologies, cloud infrastructure, and real-time systems. The engineer will troubleshoot, maintain reliability, and improve the voice infrastructure, collaborating with teams and vendors to ensure optimal voice service performance.
Skills
About SingleComm
singlecomm.comSingleComm provides cloud-based customer service software for government and public-sector organizations, including contact center, case management, and citizen engagement tools. Its platform is designed to help agencies manage constituent communications across channels such as phone, email, chat, and SMS.
About SingleComm
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$91k – $124k
per year