Voluntary Benefits Claims Manager

The Voluntary Benefits Claims Manager manages a caseload of voluntary benefits claims, including Hospital Indemnity, Accident, and Critical Illness products, to determine eligibility, liability, and financial accuracy. The role focuses on delivering a best-in-class service experience by conducting thorough investigations, communicating with claimants and employers, and ensuring compliance with corporate policies. This position supports service integration initiatives and may assist in validating technology builds within the claims system.