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© All Rights Reserved. ApplyBlast.com
Gainsight
A VP of Global Support & Technical Success at Gainsight leads a hybrid team in Hyderabad to protect customer retention and drive growth through an AI-native support model. This role involves owning the end-to-end customer support experience, managing cross-functional escalations with Product and Engineering, and leveraging data to improve CSAT and resolve systemic issues. The leader will build and develop a global team while utilizing advanced knowledge management and routing tools to ensure fast, consistent resolutions.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2009
Gainsight's Customer Success and Prod
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Gainsight.
Gainsight didn’t post a salary, so this is our estimate from similar listings.
5% above the average for this role