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© All Rights Reserved. ApplyBlast.com
Gainsight
We are seeking a VP of Global Support & Technical Success to lead a world-class, AI-powered support organization and drive gross revenue retention. Reporting to the Chief Customer Officer, this role will oversee global support operations, manage cross-functional escalations, and leverage data to improve customer satisfaction scores. You will build scalable support frameworks, mentor regional teams, and partner with engineering to resolve systemic customer issues.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2009
Gainsight's Customer Success and Prod
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Gainsight.
4% below the average for this role