VP, Incident Management & Operational Resilience

dLocal(1 month ago)

HybridFull TimeExecutive$154,628 - $203,087 (estimated)Operations

About this role

The VP of Incident Management & Operational Resilience will design and lead dLocal’s global incident management function across technology, operations, security, and business domains. This executive role owns the company-wide framework, governance, and lifecycle for critical incidents, ensuring consistent, predictable, and transparent handling across regions. The position is highly cross-functional, partnering with senior leaders and the Board to meet regulatory expectations and support a NASDAQ-listed, high-growth fintech environment. It also drives continuous improvement by embedding learnings from incidents into strategy, risk management, and investment decisions.

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Required Skills

Incident Management
Operational Resilience
Crisis Management
Cross Functional Leadership
Global Operations
Incident Frameworks
Governance Design
Risk Management
Business Continuity
Disaster Recovery

+22 more

About dLocal

dlocal.com

dLocal is a fintech payments platform that simplifies cross-border payments in emerging markets, enabling businesses to accept local payment methods and make payouts across multiple countries. Through a single integration, it connects merchants to local currencies, banking rails and popular regional payment options while handling settlement, FX, compliance, and fraud prevention. The service targets companies expanding into high‑growth markets, offering secure, scalable transaction processing and local collection and disbursement capabilities.