VP of Customer Success
Pcmi
About this role
The Vice President of Customer Success at PCMI is a strategic leadership role focused on enhancing customer satisfaction, retention, and revenue growth. The role involves cross-functional collaboration to deliver excellent customer experiences and develop programs for customer success, including onboarding and renewal strategies.
Skills
Qualifications
About Pcmi
pcmicorp.comPCMI Corporation provides administration software and services for finance & insurance (F&I) products, extended warranties, service contracts, and lender compliance. Its platform streamlines contract administration, claims processing, and regulatory compliance to reduce costs and improve every stage of the warranty and lender compliance lifecycle. PCMI’s configurable solutions and integrations supply administrators, lenders, and dealers with workflow automation, reporting, and analytics to increase efficiency and control. The company brands itself as “Your Technology Partner” for F&I and warranty administration.
About Pcmi
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Pcmi.
Salary
$180k – $195k
per year