VP, Customer Success Operations
Anaplan(5 days ago)
About this role
Anaplan is seeking a Vice President of Customer Success Operations to lead and improve the processes, systems, and strategies that enhance customer interactions and satisfaction. The role involves driving operational efficiency, collaborating with cross-functional teams, and enabling the Customer Success team to achieve growth and retention goals.
Required Skills
- Customer Success
- Salesforce
- Anaplan
- Forecasting
- Customer Journey
- Data Analytics
- CRM
- Process Improvement
- Renewals
- Cross-functional Collaboration
About Anaplan
anaplan.comAnaplan is a cloud-based connected planning platform that enables enterprises to build models, run AI-driven scenario planning and forecasting, and deliver integrated analysis and reporting. Its platform supports real-time modeling, collaborative what‑if analysis, and data integration across finance, supply chain, sales, and HR to align strategic, financial, and operational plans. Organizations use Anaplan to speed decision-making, improve cross-functional alignment, and scale planning processes across the business.
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