Customer Service Agent (m/w/d) auch für Quereinsteiger geeignet
opusonewinery
About this role
A Customer Service Agent at an energy sector company in Munich handles customer inquiries via chat, email, and phone, manages internal system tests, processes complaints, and collaborates across departments. The role requires communication skills in German and English, with a focus on quality service and customer satisfaction.
Skills
Qualifications
About opusonewinery
opusonewinery.comOpus One Winery is a Napa Valley estate founded as a partnership between Robert Mondavi and Baron Philippe de Rothschild that produces a single flagship, Bordeaux‑style wine reflecting the singular vision of its founders. The estate focuses on premium, Cabernet Sauvignon‑driven blends crafted with meticulous viticulture and winemaking to express elegance, structure, and aging potential. With limited annual production, Opus One markets its wines globally, offers direct‑to‑consumer tastings and visits at its iconic property, and is known for its prestige and strong appeal to collectors.
About opusonewinery
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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