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WFM Assistant Manager at TP - ApplyBlast

WFM Assistant Manager

11 months ago

3.4 on Glassdoor

Jaipur, Rajasthan

Hybrid

Full Time

Manager

0 applicants

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About this role

A Contact Center Operations Manager at Teleperformance is a senior operational leader accountable for the overall performance and oversight of one or more contact centers. The role supports development of operational standards and solutions that enable effective customer experience delivery while leading a mixed team of specialists and support staff. It contributes to short- and medium-term planning and drives consistency across locations.

Skills

About TP

tp.com

Headquarters

Paris, Île-De-France, France

Company Size

10001+ employees

Founded

1978

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TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver customer experience and business operations solutions for the world's leading brands. With nearly five decades of experience, TP serves clients across five continents, offering services spanning AI solutions, end-to-end CX, consulting, and specialized services. The company operates in approximately 100 countries and supports over 400 languages and dialects.