WFM Consultant (Genesys Cloud)
Miratech
About this role
The role involves designing, configuring, and supporting Genesys Cloud Workforce Management systems in contact center environments. The consultant will work closely with operational teams during implementation and post-go-live support to ensure successful adoption and optimization of WFM processes.
Skills
About Miratech
miratechgroup.comMiratech is a global IT services and consulting company that provides software engineering, digital transformation, cloud, cybersecurity, and customer experience solutions for enterprises. It supports clients with technology delivery and managed services across industries including telecom, financial services, healthcare, and retail.
About Miratech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Miratech.
Salary
$13k – $18k
per year
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