WFM Manager
Lytegen
About this role
A Workforce Management & Outbound Dialler Manager at a US outbound call center oversees forecasting, scheduling, real-time performance, and dialler strategy to enhance contact rates, productivity, and revenue. The role requires collaboration across Operations, Sales, Technology, and Data Analytics to optimize call center operations and performance while ensuring compliance and data accuracy.
Skills
About Lytegen
lytegen.comLytegen is a cutting-edge technology company focused on delivering scalable solutions in the fields of data analytics and machine learning. By harnessing advanced algorithms and innovative methodologies, Lytegen empowers businesses to unlock insights from their data, enhancing operational efficiency and strategic decision-making. The company emphasizes user-friendly interfaces and robust support, making it accessible for companies of all sizes looking to leverage data for growth. With a commitment to continuous improvement, Lytegen is at the forefront of transforming business intelligence.
About Lytegen
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Lytegen.
Salary
$80k – $130k
per year