J&B Medical
J&B Medical is seeking a detail-oriented and proactive WFM Real-Time Analyst to join the Workforce Management team, supporting the RingCentral Contact Center. The role focuses on monitoring intraday performance, managing real-time agent adherence, and responding to contact volume fluctuations to ensure service level goals are met. This position requires close collaboration with operations and leadership to maintain staffing plans and address service level risks.
Leading family owned medical supplies delivery service. We offer the very best medical products, services and technologies available.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for J&B Medical.
J&B Medical didn’t post a salary, so this is our estimate from similar listings.