WFM Scheduling Analyst

Duckard(4 months ago)

HybridFull TimeJunior$60,775 - $81,482 (estimated)Workforce Management

About this role

A Workforce Management Analyst at Teleperformance supports contact center operations through data-driven planning and analysis within a global customer experience organization. The role is part of a company that emphasizes employee development, inclusion, and flexible work arrangements. It is an early-career position typically filled by candidates with a university degree and about 1-2 years of professional experience.

View Original Listing

Required Skills

Call Forecasting
Schedule Planning
Workforce Management
Data Analysis
Resource Allocation
Reporting
Operational Improvement
Team Leadership

Qualifications

University Degree

About Duckard

tp.com

TP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.

View more jobs at Duckard →