Capital

Work from Home - Customer Service Senior Representative

Capital(1 month ago)

RemoteFull TimeSenior$39,520 - $39,520Customer Operations
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About this role

A Work from Home Customer Service Senior Representative at Capital One is a remote role within the Customer Operations organization, filled by associates located in specified U.S. states. The position operates from a secure home office, follows scheduled shifts, and participates in Capital One’s training and benefits programs. Compensation is location-specific and reflected in the candidate’s offer letter.

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Required Skills

  • Listening
  • Empathy
  • Communication
  • De-escalation
  • Time Management
  • Detail Orientation
  • Decision Making
  • Call Control
  • Troubleshooting
  • Customer Focus

Qualifications

  • High School Diploma
  • GED or Equivalent

You’re tenacious and driven, so the last place you want to work is some boring bank. Same. Learn about careers at Capital One and view jobs here.

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