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WorkForce Administrator - Salt Lake City/Remote at Extra Space Storage - ApplyBlast

WorkForce Administrator - Salt Lake City/Remote

Extra Space Storage

5 months ago

4.2 on Glassdoor

Midvale, UT

Hybrid

Full Time

Junior

0 applicants

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About this role

A Workforce Administrator supports the National Self-Storage Center by managing daily operations to ensure optimal staffing levels across various shifts. The role involves monitoring call volumes, adjusting agent schedules in real-time, and analyzing trends to improve service delivery and efficiency.

Responsibilities

Manage daily workforce operations to ensure optimal staffing
Monitor call volumes and adjust agent schedules in real-time
Analyze trends in agent behaviors and call volume to drive action
Communicate policies and procedures through multiple digital platforms
Assist in onboarding new hires and managing remote employee processes

Skills

Qualifications

High School Diploma or GEDAssociate's Degree

About Extra Space Storage

extraspace.com

Headquarters

Salt Lake City, Utah, United States

Company Size

5001-10000 employees

Founded

1977

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Extra Space Storage offers affordable storage units at over 3,500 facilities in 43 states. Find contact-free rentals, 24-hour storage, and business storage near you!