Segoso
We are seeking a goal-oriented, data-driven Workforce Analyst to manage forecasting, scheduling, and real-time performance across multiple client programs in a fast-paced contact center environment. This role is critical to balancing service delivery, efficiency, and cost while aligning workforce strategies with organizational objectives and client expectations.
Segoso Caribbean is an all-in-one nearshore compliant BPO solution that allows organizations of all sizes to do more with less.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Segoso.
Segoso didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
Workforce Management (WFM) Analyst
Guidehouse
Workforce Management Analyst
St. Luke's University Health Network
Contact Center Workforce Management Analyst
Mars Veterinary Health
Workforce Optimization Real-Time Analyst
oraclecloudinfrastructure
Workforce Management Analyst (Philippines Remote)
Turnitin, LLC
Workforce Optimization Real-Time Analyst
oraclecloudinfrastructure