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© All Rights Reserved. ApplyBlast.com
Mars Veterinary Health
The Contact Center Workforce Management Analyst supports the effective planning and execution of workforce strategy by translating demand signals into actionable forecasts, schedules, and real-time adjustments. This role ensures the contact center is appropriately staffed to meet service level expectations while balancing efficiency and associate experience. The Analyst analyzes trends, supports forecasting and scheduling processes, and actively monitors intraday performance to identify and address variances.
Headquarters
Vancouver, Washington, United States
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mars Veterinary Health.