Intouchcx
IntouchCX is seeking a fearless leader to oversee all facets of contact center operations, including hiring, training, quality control, and performance optimization. The role involves driving best practices, managing client relationships, and ensuring Service Level Agreements are met with optimum quality. This position requires a strategic thinker who can foster a competitive culture and deliver extraordinary results across teams.
IntouchCX is a global BPO and customer experience provider that delivers outsourced contact center services and dedicated agents for brands. It combines purpose-built AI and advanced technology with customized strategies to provide omnichannel customer support and improve operational efficiency. Positioning itself as a growth partner for innovative companies, IntouchCX scales customer engagement through analytics, workforce solutions, and tailored programs across channels and geographies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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