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Workforce Planning Analyst at Motorway - ApplyBlast

Workforce Planning Analyst

Motorway

7 months ago

3.6 on Glassdoor

Hybrid

Full Time

Medior

0 applicants

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About this role

Motorway is seeking a Workforce Planner to support its Contact Centre teams by developing demand forecasts, creating agent schedules, and analyzing operational performance to ensure service level agreements are met and productivity is optimized. The role involves working with various contact channels and tools to support efficient resource allocation and real-time monitoring.

Skills

About Motorway

motorway.co.uk

Headquarters

London, England, United Kingdom

Company Size

201-500 employees

Founded

2017

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Motorway is a UK car selling platform that connects sellers with a nationwide network of over 8,000 verified dealers bidding in a daily online auction. It offers a free valuation, no upfront fees, and free home collection with same-day payment, helping sellers get the best price without the hassles of private sales.