Valon Mortgage
The Workforce Management Analyst at Valon is responsible for strategic workforce planning within the contact center, focusing on forecasting, scheduling, and capacity planning across multiple channels (phone, chat, email). This role requires the analyst to leverage operational data to develop staffing models that align with service level agreements and ensure efficient agent utilization. Collaboration with leadership and cross-functional teams is key to providing actionable insights and optimizing staffing strategies to meet business goals.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2019
Valon Mortgage is a technology-driven provider of mortgage lending and servicing solutions, dedicated to simplifying the homeownership experience. The company offers a range of services including mortgage management, home loan applications, refinancing, and leveraging home equity. With a focus on innovative technology, Valon aims to empower homeowners by providing user-friendly tools and personalized financial options tailored to their needs. Their mission is to enhance the mortgage experience through efficient service and financial expertise, making homeownership more accessible and manageable.
Rithm Capital expands mortgage partnership with Valon
1 month ago
Valon Raises $43.9 Million Investment for Residential Mortgage Servicing Platform; Offers Borrowers a Better Way to Navigate Homeownership
Apr 4, 2025
Mortgage subservicer Valon gets Ginnie Mae issuer approval
Dec 3, 2024
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Valon Mortgage.
Valon Mortgage didn’t post a salary, so this is our estimate from similar listings.
Valon closes on $50M a16z-led Series A to grow mobile-first mortgage servicing platform
Feb 2, 2021