Workforce Management Analyst
Booksy(13 days ago)
About this role
A Workforce Management Analyst in the Customer Success department focuses on analyzing staffing and scheduling to optimize workforce efficiency. They support the Customer Service team by ensuring adequate staffing levels and improving operational workflows.
Required Skills
- Workforce Management
- Data Analysis
- Scheduling
- Operational Workflow
- Customer Service
Qualifications
- Bachelor's Degree
About Booksy
booksy.comBooksy is an online booking platform for beauty services that helps people find and schedule appointments with professionals. The platform connects users with hair stylists, barbers, beauticians, and other beauty specialists, letting them compare prices, read reviews, and check availability. Customers can book appointments online for services like hairdressing, manicure, spa, and massage, all in one place. Vendors and salons can manage bookings, showcase profiles, and grow their client base through Booksy’s marketplace.
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