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Five Star Solutions | Powered by People
The Workforce Management Analyst will oversee associate scheduling, real-time adjustments, and staffing metrics for a call center in Guatemala. The role involves monitoring attendance, handling schedule changes, recruiting additional hours, and providing regular workforce reports, with a requirement to work every other weekend.
Five Star Solutions delivers secure, compliant onshore and nearshore CX outsourcing backed by industry-leading technology and exceptional agents. Strengthen…
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Five Star Solutions | Powered by People.
Five Star Solutions | Powered by People didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role