TriHealth
TriHealth is seeking a Workforce Management Analyst to optimize staffing for over 100 contact center agents, ensuring superior patient and team member experiences through data-driven workforce planning and real-time operations. The role involves generating staffing forecasts, monitoring call volumes, and collaborating with operational leaders to make intra-day adjustments that achieve service level goals. This position requires on-site presence in the Cincinnati, OH area and focuses on enhancing service excellence within a dynamic healthcare environment.
Restore your faith in health care. At TriHealth, our dedicated teams help you achieve your best physical health and heal your human spirit.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TriHealth.
TriHealth didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role
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