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© All Rights Reserved. ApplyBlast.com
Fgcplus
The Workforce Management Analyst protects Service Level and Average Speed of Answer targets by managing the full WFM lifecycle, including forecasting, scheduling, and intraday management. This role ensures optimal staffing efficiency through accurate demand planning, real-time performance visibility, and data-driven recommendations. The analyst serves as a strategic partner to Operations, QA, and Training teams by delivering actionable insights that align staffing capacity with business demand.
Headquarters
Suffern, New York, United States
Company Size
501-1000 employees
Founded
2011
FGC+ is an outsourcing solutions firm that emphasizes a people‑first approach, building skilled teams to support client operations. They deliver people‑driven outsourcing services designed to streamline processes, reduce operational burden, and help businesses scale with confidence. FGC+ partners with organizations to provide tailored staffing and managed‑team solutions focused on reliability, efficiency, and growth. Their emphasis on talent and operational excellence lets clients concentrate on core strategy while operations run smoothly.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fgcplus.
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