Workforce Management Forecasting & Capacity Planning Analyst
Public Partnerships
About this role
The WFM Forecasting & Capacity Planning Analyst at Public Partnerships LLC is responsible for ensuring contact center service levels by delivering accurate volume forecasts and staffing models across multiple channels. This role involves translating demand into capacity and headcount requirements while collaborating with various operational teams to support service delivery and budgeting through data-driven insights.
Skills
Qualifications
About Public Partnerships
pplfirst.comDiscover self-directed care options that empower you to choose your caregivers. Your life. Your care. Your people.
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About Public Partnerships
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Public Partnerships.
Salary
$68k – $87k
per year
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