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thecooperators.com
The Workforce Management Scheduler provides scheduling support to the Claims team, creating schedules, approving time off, and supporting operational teams with scheduling activities. This role involves tracking call volumes and staff productivity, adjusting resources to accommodate changes, and providing technical support for phone systems and Genesys Cloud. The position aims to enable the organization to be an industry leader in client engagement through effective workforce management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for thecooperators.com.
100% below the average for this role