etsy
The Workforce Manager oversees the operational performance of Etsy's outsourcing partner, managing forecasting, capacity planning, and Service Level Agreement governance to ensure partners are adequately staffed. This role involves collaborating with internal teams and external partners to optimize solutions, validate invoices, and maintain strict adherence to performance metrics and budget efficiency.
Headquarters
Brooklyn, New York, United States
Company Size
1001-5000 employees
Founded
2005
Etsy is an online marketplace that connects independent creators, artisans, and small businesses with buyers looking for handmade, vintage, and craft-supply items. The platform offers seller tools such as customizable storefronts, listing and inventory management, integrated payments, shipping labels, advertising, and analytics to help sellers run and grow their shops. Known for unique, personalized and artisanal goods across categories like jewelry, home decor, clothing, and craft supplies, Etsy emphasizes discovery and community around creative entrepreneurship. It also provides buyer protections, reviews, and global reach to facilitate trusted transactions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for etsy.
19% below the average for this role
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