HCF Australia
The Workforce Planner at HCF will monitor real‑time contact centre performance, develop rosters and schedules, and produce accurate workforce reports to support operational decision‑making. The role involves analysing performance trends, managing intraday staffing adjustments, and partnering with leaders and stakeholders to optimise resource utilisation and drive continuous improvement.
Headquarters
Sydney, New South Wales, Australia
Company Size
1001-5000 employees
Founded
1932
HCF is Australia's largest not-for-profit health fund. See our range of cover to find insurance that suits your needs and budget.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCF Australia.
HCF Australia didn’t post a salary, so this is our estimate from similar listings.
28% above the average for this role