Workforce Planning Manager
Maxxia Pty Ltd(1 month ago)
About this role
The Workforce Planning Manager at Plan Partners leads resourcing strategy within a large NDIS plan management and support coordination provider, ensuring capacity aligns with customer and organisational needs. This role works closely with operational leaders and senior management across multi-channel contact centre environments to support service delivery and digital channel growth.
Required Skills
- Workforce Planning
- Forecasting
- Telephony
- Live Chat
- Case Management
- ACD Systems
- CRM Platforms
- Excel
- Data Analysis
- Stakeholder Engagement
+4 more
About Maxxia Pty Ltd
maxxia.com.auAs one of Australia’s largest salary sacrifice and novated lease providers, Maxxia provides salary packaging and novated leasing to help Australians.
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