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oraclecloudinfrastructure
The Workforce Planning Analyst supports the effective operation of the contact centre by delivering accurate forecasting, scheduling, real-time management, and reporting. This role involves partnering with business stakeholders to align forecasts with upcoming campaigns and regulatory changes while designing agent schedules that balance business needs and compliance. The position requires maintaining live contact centre activity and implementing continuous improvements to enhance operational processes.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.
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