Kitsap Credit Union
The Workforce Planning Supervisor at Kitsap Credit Union is responsible for developing and executing the contact center staffing strategy, forecasting call volumes, and managing call routing and quality assurance. This role collaborates with business stakeholders, IT, and after‑hours service partners to optimize self‑service, routing accuracy, and member experience while providing direction to the Workforce Planning Coordinator.
Kitsap Credit Union is a member-owned financial cooperative, proudly serving Western Washington with 14 branches. Experience the benefits of not-for-profit banking today.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kitsap Credit Union.
27% below the average for this role
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