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© All Rights Reserved. ApplyBlast.com
Acquire Intelligence
The Workforce Queue Analyst is responsible for real-time monitoring and management of contact center queues to ensure optimal agent utilization, adherence to service level agreements, and efficient customer flow. This role involves proactive identification and resolution of queue-related issues, contributing to the overall operational efficiency and customer satisfaction.
Acquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Acquire Intelligence.