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Workforce Services Associate at Accenture - ApplyBlast

Workforce Services Associate

Accenture

4 months ago

3.9 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

As a Workforce Services Associate at Accenture, you will align with the Customer Support vertical to manage and resolve customer queries, handle escalations, and ensure complaints are closed within Service Level Agreements. This entry-level role focuses on analyzing and solving lower-complexity problems while interacting with internal peers to deliver effective resolutions for dissatisfied customers.

Responsibilities

Manage and resolve customer queries and complaints
Handle escalations for dissatisfied customers
Ensure all faults and complaints are closed within SLA
Analyze and solve lower-complexity problems
Interact with peers to update supervisors

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.