Working Student - Customer Support eMobility (m/f/d)
edri
About this role
This role involves handling customer inquiries related to charging sessions, app usage, billing, and subscriptions for a company in the E-Mobility market. The position requires troubleshooting technical issues, escalating complex cases, and supporting customers via phone and email.
Skills
About edri
edri.comE.ON Drive Infrastructure (edri) is a European Charge Point Operator that builds, operates, and maintains public EV charging networks across Europe. The company deploys AC and DC fast chargers and focuses on accessible, reliable, and interoperable public charging infrastructure for drivers and fleets—distinct from electric mobility providers that handle billing and customer-facing services. edri emphasizes scalable network rollout and customer support to accelerate EV adoption and deliver "charging for everyone, everywhere."
About edri
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for edri.
Salary
$59k – $82k
per year