WWW Customer Care Analyst II - Department of Public Works
Baltimore City Council
About this role
The WWW Customer Care Analyst II is a mid-level, non-supervisory position within the City of Baltimore's customer service operations. The role is office-based, works a conventional workweek, and operates under moderate supervision. It is part of the city's public-sector workforce and offers municipal benefits.
Skills
Qualifications
About Baltimore City Council
baltimorecitycouncil.comIndustry
Government
The Baltimore City Council is the legislative body responsible for governing Baltimore City, Maryland. It consists of elected representatives who serve to create and pass local laws, oversee city governance, and address community issues. The council also engages with citizens, providing resources and information on city policies, legislative processes, council meetings, and city services. Through its dedicated committees and various public initiatives, the Baltimore City Council aims to foster community engagement and legislative transparency.
Recent company news
CBS NewsBaltimore, utility company leaders say work in progress to prevent future underground fires
1 week ago
WMAR 2 News BaltimoreBaltimore City Council passes emergency scene bill which bans fire solicitation during an active fire
Oct 21, 2025
WBAL-TVCity council to vote on bill restricting access to emergency scenes
Oct 19, 2025
Baltimore SunBaltimore City Council eyes Uber, Lyft per-ride tax hike to boost revenue
1 month ago
Maryland MattersBaltimore officials push for more action to lower energy bills
Jul 4, 2025
About Baltimore City Council
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Baltimore City Council.
Salary
$45k – $71k
per year