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© All Rights Reserved. ApplyBlast.com
sequoia-connect
The Zendesk Administrator role involves configuring, managing, and optimizing Zendesk settings and integrations to align with client objectives and workflows. The position requires developing custom views, triggers, automations, and macros, as well as overseeing upgrades and training team members on best practices. This role focuses on enhancing customer support metrics through reporting, dashboards, and collaboration with leadership to implement SLAs and escalation procedures.
Sequoia Connect is an IT talent and advisory firm that helps companies discover global tech talent and accelerate digital transformation. Founded in 2017, its technologist-to-technologist team delivers IT headhunting, advisory services, and tailored technology solutions to drive business growth. With a focused team (11–50 employees), Sequoia emphasizes collaboration, hands-on expertise, and measurable results. The firm positions itself as a partner that aligns people and IT strategy to support clients’ digital initiatives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for sequoia-connect.