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© All Rights Reserved. ApplyBlast.com
Live Nation Entertainment
A Zendesk Support Engineer at Live Nation manages the administration, optimization, and reporting of the customer service platform across multiple businesses and brands. The role involves maintaining contact center infrastructure, configuring workflows and automations, building reporting dashboards, and ensuring system compliance with data governance regulations. This position serves as a first point of support for stakeholders, driving improvements in customer satisfaction and operational efficiency.
Headquarters
Beverly Hills, California, United States
Company Size
10001+ employees
Founded
2005
Live Nation Entertainment is a global live‑entertainment company that promotes concerts and festivals, operates and manages performance venues, and sells tickets primarily through its Ticketmaster platform. Its core businesses include concert promotion and production, ticketing and fan commerce, artist management and services, venue operations, and sponsorship/advertising. The company partners with artists, venues, brands, and fans worldwide to produce thousands of events annually and leverages ticketing technology and data‑driven marketing to drive revenue across promotions, fees, sponsorships, and hospitality.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Live Nation Entertainment.
Live Nation Entertainment didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role