Zipline Guest Services Agent
Wildplay
About this role
A Guest Service Agent at Niagara Adventure Excursions is the welcoming face of the company, responsible for delivering exceptional customer service, managing reservations, and supporting park operations to ensure a positive guest experience. The role emphasizes friendliness, professionalism, and teamwork to create a seamless and enjoyable visit for all guests.
Skills
About Wildplay
wildplay.comWildPlay is an outdoor adventure company that operates zipline tours and aerial adventure courses. They run parks in locations including Victoria, Nanaimo, Maple Ridge, Thacher, and Jones Beach, offering high‑adrenaline activities set in scenic outdoor environments. WildPlay serves families, groups, schools and corporate teams with guided experiences, harnessed safety systems, and trained staff. The company focuses on immersive, memorable outdoor recreation and team‑building adventures.
About Wildplay
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Wildplay.
Salary
$76k – $102k
per year