Verifone
The 1st-Level Technical Support role serves as the primary point of contact for merchants and customers within Verifone Payments' German Technical Support organization. This position focuses on the initial intake, categorization, and resolution of straightforward support requests while escalating complex issues to 2nd-Level Support. The role involves troubleshooting basic terminal issues, guiding customers through standard processes, and managing device logistics and documentation within Salesforce.
Headquarters
New York, New York, United States
Company Size
5001-10000 employees
Founded
1981
Discover how Verifone is powering boundless payments experiences with secure, flexible solutions for retail, fuel, hospitality, and food & beverage businesses. Transform how your customers pay, anywhere.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Verifone.
Verifone didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role
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