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1st Line IT Support Engineer - Office Based at Growth Resourcing - ApplyBlast

1st Line IT Support Engineer - Office Based

Growth Resourcing

5 months ago

Umhlanga, South Africa

Onsite

Full Time

Junior

0 applicants

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About this role

The 1st Line IT Support Engineer provides initial technical assistance to users within an office-based telecommunications environment. This entry-level role focuses on troubleshooting hardware and software issues, managing help desk tickets, and escalating complex problems to senior teams.

Responsibilities

Respond to and resolve user technical support tickets
Diagnose and fix hardware and software issues
Escalate complex problems to senior engineers
Document incidents and resolutions in the ticketing system
Assist users with basic IT inquiries and access requests

Skills

About Growth Resourcing

growthresourcing.co.uk

Headquarters

Durban, Kwazulu-Natal, South Africa

Company Size

1-10 employees

Founded

2023

View Profile

Growth Resourcing is a UK-based talent outsourcing partner that connects UK businesses with world-class professionals from South Africa. They enable hiring across Sales, Marketing, Customer Service, IT, and Finance at up to 50% less than UK salary costs, helping companies manage rising recruitment expenses. By delivering high-quality, offshore talent, they support scalable growth without compromising capability. Get started to access cost-efficient, globally sourced skills tailored to UK business needs.