Darktrace
A 2nd Line IT Support Engineer at Darktrace supports the 1st Line Support Team and technical Endpoint and 3rd Line Teams by resolving escalated issues, maintaining documentation, and improving processes. The role focuses on problem management, customer satisfaction, and ensuring SLA compliance.
Headquarters
Cambridge, England, United Kingdom
Company Size
1001-5000 employees
Founded
2013
Darktrace AI interrupts in-progress cyber-attacks in seconds, including ransomware, email phishing, and threats to cloud environments and critical infrastructure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Darktrace.
Darktrace didn’t post a salary, so this is our estimate from similar listings.
Darktrace names Ed Jennings as new president and CEO
2 days ago
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