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ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
City of Somerville
The 311 Customer Service Representative serves as the primary contact for the city's 311 contact center, handling incoming requests from the public and city employees with professionalism and courtesy. This role involves logging information into the city's CRM system, directing requests to appropriate departments, and assisting constituents with problem resolution. The position requires maintaining accurate records, following established procedures, and adapting to moderate stress during emergencies.
Headquarters
Somerville, Massachusetts, United States
Company Size
501-1000 employees
The City of Somerville's official municipal website represents the local government and provides residents, businesses, and visitors with centralized access to city services, departments, news, and resources. It offers online tools for things like 311 requests, permits and licenses, public safety information, events and calendars, and subscription alerts. The site highlights accessibility resources and social channels and supports community engagement by publishing meeting information, city programs, and contact details for elected officials including the mayor. Its purpose is to streamline interactions with city government and improve transparency and service delivery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for City of Somerville.
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